Refund Policy

Saakin Inc offers a 30-day money-back guarantee. If you are not satisfied with your purchase — a Vibe or Premium subscription or a username — you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at support@saakinmessenger.online.

Subscriptions

You can cancel a subscription at any time from your Profile. After cancelling, you keep access until the end of the current paid period and you will not be charged again.

Refunds are also subject to the Paddle Refund Policy.